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  • Company
  • How Can We Help
  • Meet the Team


Actually, it’s not about us – it’s all about you!

Every day, we provide Australian organisations with solutions to problems. We help them identify growth strategies and ensure that every member of their team is the best they can be.

It’s what we love to do – help.
We’re not just saying (or typing) it. Our customers tell us they love working with us, as we’re easy to contact, deal with and understand. Best of all, they implement our recommendations.

As an Australian based company, our survey software, internal reviews and strategy developments are tailored to suit your local needs.
Since 1996, all of our work, including software development, survey execution, storage of data and analysis of results is completed by our experienced Australian team, right here, in Australia!
We utilise the experience of the business and our team to provide insights into where you rank within your industry and the broader environment.

Meet The Team

How Can We Help

We work with businesses to turn data into insightful action with a strategic focus. Through utilising our tools businesses are able to fully leverage the power of their workforce, and create meaningful competitive advantage.

Surveys: More than an online survey. We create, conduct, and compile results. Then analyse and provide considered recommendations for you.

360 Degree Feedback Assessment: We know 360’s have been used poorly by some organisations, however imagine if you had a platform where you as a team could truly support each other to be the best you can be.

Staff Development Platform: Our easy to use software enables employees to reflect on their performance and engage with their manager as part of a feedback loop that embraces both continuous and reflective feedback.

Find out more – speak with us today

Meet the Team

Lenore Miller

Director of Delivery

Lenore has worked with businesses large and small to build effective teams. Lenore focuses on building a team dynamic that creates collective responsibility and performance oriented teams.
Lenore works with clients as a facilitator, coach and lead consultant to ensure projects are delivered on time and on budget. Lenore facilitates workshops in group dynamic, productivity, self-leadership and general leadership.
With over 15 years’ experience in professional coaching, mentoring and business development facilitation and training, Lenore has spent her career leading and guiding others to bring out the best in themselves and their team members. Lenore has worked with Big 4 banks, launched her own successful business and continues to consult to businesses of all sizes.
Lenore specialises in people and culture, and engaging workgroups in change and equipping team members to be ambassadors for change within their organisation.
With academic qualifications in social science, relationship counselling and certifications in coaching, Lenore has an extensive background in helping people to reach their potential, and motivating leading professionals to drive successful organisational results.

Karlie Cremin

Commercial Director

Karlie has worked extensively with businesses large and small to formulate and implement strategy, and equip leaders with the ability to lead effectively for 15 years. Karlie has assisted businesses in re-designing processes and procedures, implementing best practice and re-designing entire business models.
Karlie works with clients to maximise the efficiency of their organisations and equip their people to thrive in a lean environment.
With a focus on business sustainability and profitability, Karlie recognises that people integrated with a supportive work culture are key drivers of profitability and performance. This perspective motivates Karlie to work with the people in organisations, equipping them with the hard and soft business skills to execute business strategy and deliver outcomes.
Karlie has predominantly worked in the construction sector, as well as a suite of other industries from finance to car rental. Through her efforts as a consultant, Karlie has supported businesses as they have gone from $10 million turnover to $50 million. Karlie’s academic qualifications have groundings in commerce, law with a focus on employment law, and business administration, giving her a well-rounded perception of the key factors driving business performance in current markets.

Dr John Viljoen PhD


John is the Managing Director of Dexis strategic and an Adjunct Professor at Deakin University. He was formerly the Managing Director of a group of small software and consulting companies before which he was an Associate Professor of Management at Deakin University and inaugural Director of Deakin’s MBA Program.

John specialises in the development of transformational strategy – setting organisations on a new path and aligning organisational structure and systems, capability profiles and organisational culture with new strategic goals. He has a long-standing interest in industry reform, organisational transformation and the leadership attributes required to guide organisations through challenging change.

Lionel Newman


With extensive experience as a senior Executive in both the public and private sectors, Lionel has an established record of strategic leadership and organisational development in diverse and complex service environments.
He specialises in business reviews and workforce planning, and in building credible performance measurement mechanisms for organisations.
Prior to his association with iedex as a principal consultant, Lionel was an Executive Director at the Australian Crime Commission and a Senior Corporate Director in Australian universities.

Natasha Dallas

Client Success Manager

Natasha had worked with Iedex for 5 years, working with clients to exceed their expectations and ensure a quality project is delivered. Natasha has a strong background in IT and software development, she brings and wealth of knowledge and experience to projects to ensure client data is safe, reliable and meaningful.

Gabriel Schwarz

Sales Representative

Gabriel has extensive experience working with businesses to identify and tailor solutions that return the best results. Gabriel has worked in a variety industries and settings, and as a result is highly adaptive and dynamic in his approach.

Gabriel works with iedex clients to ensure they receive personal, relevant and customised proposals and recommendations. Gabriel is keenly interested in meeting and getting to know people and organisations. He is passionate about finding solutions to complex problems and constantly building relationships. He is energetic, enthusiastic and people-focussed and brings his wealth of experience to his role to delight iedex clients