Coping with Scoping
It’s all in the scope Recently I was phoned by an organisation to provide a proposal. They mentioned 4-5 key challenges for the business, all of which required a different body of work to address. Shortly after I submitted [...]
How to battle bullying at work
Are you battling inappropriate workplace behaviour, even bullying? It is a major work health and safety issue. According to Safe Work Australia, 9.4 per cent of Australian workers have experienced workplace bullying in the [...]
The Art of Continuous Feedback
Much has been said about the continuous feedback loop. The benefits are pretty widely acknowledged, although not fully quantified yet. However, for many organisations the act of actually implementing a continuous feedback [...]
How not to interpret data
Have you ever seen a study that shows a massive upward curve evidencing the vast improvement seen in the study, only then to notice that the scale on one of the axes is not quite right? If the axes were in the appropriate [...]