
Coping with Scoping
It’s all in the scope Recently I was phoned by an organisation to provide a proposal. They mentioned 4-5 key challenges for the business, all of which required a different body of work to address. Shortly after I submitted [...]

Bring back business management
A number of Hunter businesses and organisations are facing a problem I am seeing across the country. They have people in senior positions who are technically brilliant or inspiring leaders, but struggle to gain both employee [...]

Thinking Outside the Boxticking
WHEN it comes to employee surveys much time and money can be wasted by organisations who fail to plan, execute and implement well. Worse still, merely engaging in a ‘box ticking’ exercise can do more damage than running no [...]

Listen to the data, not the sales pitch – the case for multi-metric staff surveys
Visiting a client recently to discuss information needs from their next staff survey, I was asked the question “What do you think are the most important metrics we should be seeking from our staff survey?” I think this is the [...]